STARS & Beyond Travel
Effective Date: October 24, 2026
STARS & Beyond Travel (“we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, submit an inquiry, or use our travel planning and booking services.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
Contact information: Name, email address, telephone number, and other contact details.
Travel information: Destinations, travel dates, traveler counts, preferences, and other details needed to research, plan, and arrange travel.
Traveler and booking information: Dates of birth, passport or identification details, and other information required by travel suppliers to complete or manage reservations.
Payment and authorization information: Information needed to process or authorize payments for travel arrangements.
Communications and documents: Information you provide through inquiries, forms, uploaded documents, and communications with us.
We may also collect certain technical information when you visit our website, such as your IP address, browser or device information, and website usage activity through analytics and similar technologies.
2. How We Use Your Information
We use your information as reasonably necessary to:
Respond to inquiries and provide travel research, planning, consultation, and booking services.
Prepare quotes, proposals, itineraries, reservations, and travel documents.
Coordinate bookings and communicate with travel suppliers and service providers.
Process or facilitate payment authorizations and other booking-related transactions.
Communicate about your reservations, payments, travel updates, and related services.
Maintain business, accounting, commission, and booking records.
Improve our website, understand visitor activity, and evaluate our marketing efforts.
Send relevant travel information and promotional communications, as permitted by applicable law.
3. How We Share Your Information
We share personal information when reasonably necessary to provide our services, complete transactions, or meet legal obligations. Recipients may include:
Our host agency: Outside Agents and its applicable systems and service providers.
Travel suppliers: Airlines, cruise lines, hotels, resorts, tour operators, transportation providers, excursion companies, and travel protection providers.
Technology and service providers: Platforms used for travel planning, forms, document uploads, electronic authorizations, website services, communications, analytics, and related business operations.
Payment-related providers: Financial institutions, payment processors, and other authorized parties involved in processing or authorizing transactions.
Government authorities or other parties: When disclosure is required by law, legal process, or another applicable legal obligation.
These parties may process information under their own privacy policies, contractual arrangements, or other applicable terms.
We do not sell your personal information for money. However, certain uses of website analytics or advertising technologies may be considered “sharing” or targeted advertising under some privacy laws. Please see Section 5 for information about analytics.
4. How We Protect and Retain Information
We take reasonable steps to handle personal information responsibly and use third-party platforms and systems to support our travel planning and booking activities.
No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain information for as long as reasonably necessary for travel planning, reservations, customer service, accounting, commission records, legal obligations, and legitimate business purposes. Retention periods may vary depending on the type of information, the system in which it is stored, and applicable requirements.
We do not promise that all information will be deleted immediately after travel. Certain records may need to be retained, and third-party providers may have their own retention and deletion policies.
5. Cookies, Analytics, and Website Technologies
Our website and related online services may use cookies or similar technologies to support website functionality and understand how visitors interact with our online content.
We use Google Analytics and Meta analytics tools to help evaluate website activity and marketing performance. These services may collect technical information, identifiers, or information about interactions with websites and online content, subject to the applicable settings and technologies in use.
Google, Meta, and other providers may process information according to their own privacy policies and settings.
You may be able to manage cookies through your browser settings and adjust certain advertising preferences through the relevant service providers. Blocking cookies or similar technologies may affect some website functionality. Browser settings alone may not disable every form of analytics or tracking.
6. Third-Party Websites and Services
Our website or communications may link to third-party websites, booking platforms, forms, or services. Once you access those services, their own privacy policies and terms may apply.
We encourage you to review the applicable policies before submitting personal or payment information through a third-party service.
7. Your Choices and Requests
You may contact us to request access to, correction of, or deletion of personal information we maintain, subject to applicable law and any recordkeeping obligations.
We may be unable to delete certain information when it must be retained for legal, accounting, booking, commission, or other legitimate business purposes. Information held by third-party providers may also be subject to their own procedures and policies.
You may opt out of promotional email communications by following the unsubscribe instructions provided in the message, where available. You may also contact us directly about your communication preferences. Messages necessary to service an existing inquiry or reservation may still be sent.
Privacy rights vary by jurisdiction. We will handle applicable requests in accordance with the laws that apply to our business.
8. Children's Privacy
Our travel services are intended to be arranged by adults. We may receive information about children when necessary to plan or book family travel, generally as provided by a parent, guardian, or responsible adult. We do not knowingly collect children's personal information directly for independent marketing purposes.
9. Changes to This Policy
We may update this Privacy Policy as our business practices, technology, or applicable legal requirements change. The updated version will be posted on our website with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact:
STARS & Beyond Travel
Email: [email protected]
Website: https://starsandbeyondtravel.com
STARS & Beyond Travel operates as an independent travel advisor affiliated with a host agency. Travel arrangements are subject to the applicable travel suppliers' terms and conditions and our separate Terms & Conditions.